State Farm® Insurance Agent Steve Franks

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Jack Bellamy

March 8, 2023

5 out of 5

"Evan from State Farm was great at explaining the coverages and different options. Really a good experience."

Dani Noblit

March 2, 2023

5 out of 5

"Bailee was SO helpful throughout my claim and on top of things. She made a stressful situation so easy and smooth. After finding a new vehicle and having some hiccups with adding coverage myself (it was a weekend so the office was closed) I called back to review with Bailee. She was out that day so I spoke with Evan and he did an awesome job going over everything with me and gave me peace of mind that I am covered. Very impressed with the staff and service at this office!"

Fawn Pfost

February 17, 2023

5 out of 5

"April George was so sweet and helpful. She seen I was in a hurry and she was absolutely on the ball. I will definitely recommend her and State Farm to anyone I care for"

Kenneth Russell

February 9, 2023

5 out of 5

"Went above and beyond my expectations. I highly recommend to anyone who's looking for a personal touch. Very knowledgeable about everything and anything I could think of."

Osborne Kristal

January 23, 2023

5 out of 5

"Very nice customer service very helpful would recommend them for sure"

Annette Jones

January 20, 2023

5 out of 5

"Always helpful , pleasant and easy to work with! Just want to say thank you to every single person on the team! More recently a big thank you to Evan for getting back to me so quickly ! If your looking for that home town personal touch , Steve Franks State Farm won’t disappoint !"

Ethan Massey

January 19, 2023

5 out of 5

"Katie great customer service she’s a big help every time I come in when it comes to my policy"

Gretchen Alldredge

January 14, 2023

5 out of 5

"Super helpful and easy to work with. They make it so painless and their rates are best around. Gabe went above and beyond to get the info I needed and all with a smile. We will never use another insurance agency again! Top notch!"

William Rinehart

January 10, 2023

5 out of 5

"Gabe worked very patiently with me for a few months maybe even longer and as soon as I was ready. He was able to help me without any issues. Now I’m saving money and I have better insurance and an added life insurance policy as well!"

Abdul Haggagi

November 16, 2022

5 out of 5

"April George is one of the best people I’ve ever worked with.!! Thank you for having me.!!"

Alyssa Powell

October 28, 2022

5 out of 5

"Absolutely fantastic communication! Was willing to communicate anyway I need (email, text, call ect) was so nice and friendly and got me all the savings they could! Highly recommend!!"

Matt C

October 24, 2022

5 out of 5

"I had a little mishap in a parking lot with my truck and was a bit frazzled when I called State Farm Steve's office to help me off the ledge and get my mind together. I want to thank Evan for having the calmness to take my scattered information and put it into a working plan by getting the claim initiated and an immediate tow. I felt better at the end of the call. Thanks Evan, you deserve a raise! Equally important, I want to thank Baylee for her great customer service the next day when I called to get more information about car rental, the need to change collision shoppes and other important stuff. She was already on top of it when I called in. This made this seemingly small claim and the stress that goes with it so much better to deal with. Baylee, you also deserve a raise. Thank you so much."

Swifter Swipe

October 11, 2022

5 out of 5

"Very good at explaining things and helping Katie she is very good with people and is a very good worker"

Britny Weaver

October 5, 2022

5 out of 5

"I love this state farm they are always very helpful"

Curtis Stephens

September 27, 2022

5 out of 5

"Laura is the best. She is the only person i speak with for my insurance needs. She keeps my policies in check and knows what i need. Actually she is the only person i have used for the last 30 years. Thanks laura for all you do !"

killer carsher

September 20, 2022

5 out of 5

"Very friendly,prompt and very professional ...I will recommend"

Carlos Ortiz

September 15, 2022

5 out of 5

"Real good people That realy care for a costumer"

Javi SKULL

September 8, 2022

5 out of 5

"Five stars insurance 👍"

M Fowler

September 7, 2022

5 out of 5

"25+ years with State Farm - Steve Franks. Can’t think of a single time when they have treated us with anything other than the very best customer service. So many options for insurance and constant offers of “we’ll save you money”… we always have the same answer: “no, thanks, we’re good right where we’re at!” Steve’s team is always helpful, friendly, knowledgeable and willing to go above and beyond. Thank you, April, for making our most recent claim so easy. We are very thankful for you, Laura and the entire team!"

Sarah Vince

September 7, 2022

5 out of 5

"We have been with this State Farm for 30 years. Laura has Always been and continues to be Amazingly Wonderful with our many questions on all of our Policies. She works Very Hard and is Super easy to understand. Steve always has time for us and has been very helpful. We love knowing that they know us and our Insurance Needs. Thanks you State Farm💜"

Jena625

September 2, 2022

5 out of 5

"We had been looking for new auto insurance for sometime. State Farm was recommended to us, bailee was very informative and took the time to explain everything. She even called back to check and see if there were any questions that we might have. I would recommend State Farm all the way. Bailee was wonderful! Thank you again."

Reilly Renkes

September 1, 2022

5 out of 5

"Evan who helped me out was super nice and explained everything to me so I understood and helped to find the plan that was best for me!"

Jessica Conklin

August 31, 2022

5 out of 5

"Evan was amazing, he helped me with every question I had"

Susan Poschke

August 31, 2022

5 out of 5

"Evan has great personal skills very attenative. Thanks so much for all your help."

Bella Perrtt

August 30, 2022

5 out of 5

"Very good one for me"

What our customers say about us...

Jack Bellamy

March 8, 2023

5 out of 5

"Evan from State Farm was great at explaining the coverages and different options. Really a good experience."

Dani Noblit

March 2, 2023

5 out of 5

"Bailee was SO helpful throughout my claim and on top of things. She made a stressful situation so easy and smooth. After finding a new vehicle and having some hiccups with adding coverage myself (it was a weekend so the office was closed) I called back to review with Bailee. She was out that day so I spoke with Evan and he did an awesome job going over everything with me and gave me peace of mind that I am covered. Very impressed with the staff and service at this office!"

Fawn Pfost

February 17, 2023

5 out of 5

"April George was so sweet and helpful. She seen I was in a hurry and she was absolutely on the ball. I will definitely recommend her and State Farm to anyone I care for"

Kenneth Russell

February 9, 2023

5 out of 5

"Went above and beyond my expectations. I highly recommend to anyone who's looking for a personal touch. Very knowledgeable about everything and anything I could think of."

Osborne Kristal

January 23, 2023

5 out of 5

"Very nice customer service very helpful would recommend them for sure"

Annette Jones

January 20, 2023

5 out of 5

"Always helpful , pleasant and easy to work with! Just want to say thank you to every single person on the team! More recently a big thank you to Evan for getting back to me so quickly ! If your looking for that home town personal touch , Steve Franks State Farm won’t disappoint !"

Ethan Massey

January 19, 2023

5 out of 5

"Katie great customer service she’s a big help every time I come in when it comes to my policy"

Gretchen Alldredge

January 14, 2023

5 out of 5

"Super helpful and easy to work with. They make it so painless and their rates are best around. Gabe went above and beyond to get the info I needed and all with a smile. We will never use another insurance agency again! Top notch!"

William Rinehart

January 10, 2023

5 out of 5

"Gabe worked very patiently with me for a few months maybe even longer and as soon as I was ready. He was able to help me without any issues. Now I’m saving money and I have better insurance and an added life insurance policy as well!"

Abdul Haggagi

November 16, 2022

5 out of 5

"April George is one of the best people I’ve ever worked with.!! Thank you for having me.!!"

Alyssa Powell

October 28, 2022

5 out of 5

"Absolutely fantastic communication! Was willing to communicate anyway I need (email, text, call ect) was so nice and friendly and got me all the savings they could! Highly recommend!!"

Matt C

October 24, 2022

5 out of 5

"I had a little mishap in a parking lot with my truck and was a bit frazzled when I called State Farm Steve's office to help me off the ledge and get my mind together. I want to thank Evan for having the calmness to take my scattered information and put it into a working plan by getting the claim initiated and an immediate tow. I felt better at the end of the call. Thanks Evan, you deserve a raise! Equally important, I want to thank Baylee for her great customer service the next day when I called to get more information about car rental, the need to change collision shoppes and other important stuff. She was already on top of it when I called in. This made this seemingly small claim and the stress that goes with it so much better to deal with. Baylee, you also deserve a raise. Thank you so much."

Swifter Swipe

October 11, 2022

5 out of 5

"Very good at explaining things and helping Katie she is very good with people and is a very good worker"

Britny Weaver

October 5, 2022

5 out of 5

"I love this state farm they are always very helpful"

Curtis Stephens

September 27, 2022

5 out of 5

"Laura is the best. She is the only person i speak with for my insurance needs. She keeps my policies in check and knows what i need. Actually she is the only person i have used for the last 30 years. Thanks laura for all you do !"

killer carsher

September 20, 2022

5 out of 5

"Very friendly,prompt and very professional ...I will recommend"

Carlos Ortiz

September 15, 2022

5 out of 5

"Real good people That realy care for a costumer"

Javi SKULL

September 8, 2022

5 out of 5

"Five stars insurance 👍"

M Fowler

September 7, 2022

5 out of 5

"25+ years with State Farm - Steve Franks. Can’t think of a single time when they have treated us with anything other than the very best customer service. So many options for insurance and constant offers of “we’ll save you money”… we always have the same answer: “no, thanks, we’re good right where we’re at!” Steve’s team is always helpful, friendly, knowledgeable and willing to go above and beyond. Thank you, April, for making our most recent claim so easy. We are very thankful for you, Laura and the entire team!"

Sarah Vince

September 7, 2022

5 out of 5

"We have been with this State Farm for 30 years. Laura has Always been and continues to be Amazingly Wonderful with our many questions on all of our Policies. She works Very Hard and is Super easy to understand. Steve always has time for us and has been very helpful. We love knowing that they know us and our Insurance Needs. Thanks you State Farm💜"

Jena625

September 2, 2022

5 out of 5

"We had been looking for new auto insurance for sometime. State Farm was recommended to us, bailee was very informative and took the time to explain everything. She even called back to check and see if there were any questions that we might have. I would recommend State Farm all the way. Bailee was wonderful! Thank you again."

Reilly Renkes

September 1, 2022

5 out of 5

"Evan who helped me out was super nice and explained everything to me so I understood and helped to find the plan that was best for me!"

Jessica Conklin

August 31, 2022

5 out of 5

"Evan was amazing, he helped me with every question I had"

Susan Poschke

August 31, 2022

5 out of 5

"Evan has great personal skills very attenative. Thanks so much for all your help."

Bella Perrtt

August 30, 2022

5 out of 5

"Very good one for me"