Reviews
State Farm® Agent Steve Franks
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Cassandra Boatrite
October 30, 2026
"Evan has been very pleasant to work with has answered any questions I may have always willing to find a cheaper way to save money overall I have been please with them"
Thomas
October 30, 2026
"They where quick and easy to understand and saved me a 130 bucks a month evan cross was extremely helpful"
Kenneth Galarza
October 29, 2026
"Excellent customer service. Thanks to Evan Cross, 100% recommend!"
"Thank you for your 🌟🌟🌟🌟🌟 Your kind words and recognition are appreciated 🙏"
joshua rowlson
October 28, 2026
"I got all my issues covered as quickly as possible, great customer service. Went over everything with the details needs"
"Thank you for your review! We strive to get our clients questions answer and make our explanation understandable. We are grateful for your business."
Tamarah Rusk
October 23, 2026
"Evan was very helpful and patient with me as I navigated switching."
"Evan has the patience of a saint. Thank you for the opportunity and trust. Have a great weekend!🌞"
Lily Slack
October 16, 2026
"Very sweet and helped tremendously!!"
"Thank you for your review. We appreciate your kind words❤️"
Adrian Wells
October 14, 2026
"Evan is amazing. Very patient & helpful & knowledgeable and went the extra mile for me. Definitely recommend him for all your insurance needs."
"What a great testimonial for Evan and our agency! We are thrilled with your experience. Please tell a friend 🙏"
Deb Clark
October 1, 2026
"very pleased with Evan....very professional and polite"
Zachary Goodwin
September 25, 2026
"Thank you!"
"Thank you for your 5🌟🌟🌟🌟🌟 review🙏. It is always our goal to provide the best possible service."
Jacob Jones
September 17, 2026
"Got me exactly what I wanted with no hassle! Would recommend to the next person 10/10 times."
"GREAT! We appreciate you sharing your experience with other future customers."
Mass Mosaic
September 16, 2026
"Evan is extremely helpful and explained everything to us in a fashion we easily understood."
"Awesome! It is our goal to help our clients understand their insurance and what they are purchasing. Too many people don't know what they have until they have a claim🫣"
Brittany Voyce
September 10, 2026
"called evan yesterday to get a quote, he was super helpful in helping me and my husband get insured for a low price!"
"Thank you for your review! We are excited to have you as customers 🥳"
Linda Avra
September 4, 2026
"Evon is great. He is so helpful as to making sure I understood everything. Thank you I am happy to be back with State Farm"
Tracy Calix
September 3, 2026
"I really appreciate your services April. Thank you for being nice to me."
"Thank you for your review. Our agency is so fortunate to have April's experience. She does an amazing job helping our clients. "
Brandon Burlew
September 3, 2026
"Tammy was very amazing with helping me!
Very fast and understanding"
"Thank for your 5 star review! We appreciate being appreciated🥳Tammy works very hard to help our clients."
Teaira Towers
August 28, 2026
"Absolutely love working with Tammy!!!! She is the best!"
"Thank you for recognizing Tammy's great service 🤗 She works hard to make it easy for our clients 🥳"
Kayleigh Sommers
August 28, 2026
"Tammy is amazing to work with"
"Thank you for your 5 star review 🙏Tammy is the best🥳"
Elizabeth Betts
August 28, 2026
"He is always very helpful."
"Thank you for your great review! We appreciate your confidence in our efforts."
Sara Russell
August 26, 2026
"Jane-Ellen Baldwin was amazing. She explained everything. Told me what to look for on my next billing cycle. Very friendly. 5 stars all the way!"
"Sara, thank you for your awesome review. It's so nice when our Team is appreciated for their efforts! Jane does an amazing job for our clients and really wants to make them happy🤗"
Darla Stump
August 24, 2026
"I’ve never been fond of managing insurance, however Evan Cross made it as enjoyable as possible. He was very good at explaining everything and working a few options out to find the best set up for me. The best experience I’ve ever had as far as shopping for insurance!! Thanks Evan!"
"WOW! That's awesome! Thank you for your positive review. Evan does an amazing job. Have a great day🌞"
Alina Nash
August 21, 2026
"Evan helped me get everything set up with no issues, and even took the time to explain coverage for home and life insurance even though I was not looking to purchase right away. He was very helpful."
"Thank you for your 5 star review! Evan is SO knowledgeable and will take whatever time is necessary to help our clients understand what we offer. We appreciate you acknowledging his efforts🙏"
Gereny Dorante
August 21, 2026
"Excellent attention and service.. very friendly and willing to find the best"
"Thank you for your review! "
Kim Iwanicki
August 19, 2026
"Evan was very friendly and helpful. I was very satisfied with my experience."
"Thank you for your review. We appreciate your business and kind words."
Kaden Pearson
August 14, 2026
"Evan was great to work with setting up my home owners insurance! He worked with me on everything I needed and was happy to do it! Would recommend"
"Thank you for your review! We appreciate your business and are thrilled you are a happy client 🥳"
Edoute Hilaire
August 14, 2026
"I have a great coverage and Mr Evan Cross give me a good services I love that"
"Thank you for your 5 star review 🌟 Great coverage, service and price! "