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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tiffany McFate

September 28, 2023

5  out of  5 rating by Tiffany McFate
"Very fair and competitive rates. Made switching my provider a breeze. Evan was very helpful and personable."

Francisco Lopez

September 27, 2023

5  out of  5 rating by Francisco Lopez
"(Translated by Google) Excellent attention from Gabe. The best insurance rate for car and home. 100% recommended. Excellent service from Gabe. The best insurance rate for auto and home. 100% recommended. (Original) Excelente atención de Gabe. La mejor tarifa seguro para carro y vivienda. 100% recomendado. Excellent service from Gabe. The best insurance rate for auto and home. 100% recommended."

Deana Waite

September 22, 2023

5  out of  5 rating by Deana Waite
"Always friendly and helpful when I talk to them."

da nny

September 8, 2023

5  out of  5 rating by da nny
"Evan at State Farm has top notch service quality and always exceeds my expectations. Talk to Evan!"

Mary Martin

August 28, 2023

5  out of  5 rating by Mary Martin
"I have had Steve Frank's insurance on my homes and vehicles for numerous years...They are THE best!!"

Vanessa Ingersoll

August 21, 2023

5  out of  5 rating by Vanessa Ingersoll
"Bailee is excellent her customer service and quick assistance always helps my whole family. We truly are a state farm family"

Joesph Labani

August 17, 2023

5  out of  5 rating by Joesph Labani
"Great place to get insurance and always gets me taken care of. Need good help when you walk in ask for April G."

Bobby Atkins

June 20, 2023

4  out of  5 rating by Bobby Atkins
"Good people"

B Walker

June 5, 2023

5  out of  5 rating by B Walker
"Just added a PWC to our house and pontoon boat policy. Excellent and knowledgeable service from all the office staff. This is how customer service is supposed to work."

Rachel Harris

May 16, 2023

5  out of  5 rating by Rachel Harris
"Very helpful people"

Rebecca Fraser

May 15, 2023

5  out of  5 rating by Rebecca Fraser
"My Insurance at Steve Franks State Farm are very helpful and will ask any questions. They meet every year going over all what I have with them. I would tell anyone that is Looking for a Good Insurance to go to Steve Franks State Farm. 100 % ."

Landyn Birk

May 11, 2023

5  out of  5 rating by Landyn Birk
"Gabe was very polite and took no time at all"

Kyle Hart

April 28, 2023

5  out of  5 rating by Kyle Hart
"Steve and the team are all wonderful! I have been with them for several years now and I know each team member pretty well. Great people to work with!"

Rand Althor

April 27, 2023

2  out of  5 rating by Rand Althor
"State Farm insurance co. is a far cry from what it used to be. Frank's office is pretty good, but the claims department is staffed with clowns."

Randy Gundrum

April 26, 2023

5  out of  5 rating by Randy Gundrum
"Very attentive agency. They have treated us like we are their only client. Gabe has been very focused and definitely has made sure we have the coverage we need."

Mariam Thabet

April 19, 2023

5  out of  5 rating by Mariam Thabet
"Honestly the agent made everything super easy to understand and helped me out so much. I would definitely recommend this place if u want to get car insurance especially if this is your first time getting insurance"

Ginger Bayne

April 19, 2023

5  out of  5 rating by Ginger Bayne
"Thank you Gabe! Amazing customer service. 5 gold stars for you! Always fast and very knowledgable about State Farm products and services. Thank you! Bailey this is for you too😊👍"

Emma White

April 12, 2023

5  out of  5 rating by Emma White
"Gabe was very helpful in getting us a homeowners insurance policy - he helped us find every possible discount! I was referred to this specific location by my parents even though I live up in Lansing, and they were very accommodating. Highly recommend!"

Jack Bellamy

March 8, 2023

5  out of  5 rating by Jack Bellamy
"Evan from State Farm was great at explaining the coverages and different options. Really a good experience."

Dani Noblit

March 2, 2023

5  out of  5 rating by Dani Noblit
"Bailee was SO helpful throughout my claim and on top of things. She made a stressful situation so easy and smooth. After finding a new vehicle and having some hiccups with adding coverage myself (it was a weekend so the office was closed) I called back to review with Bailee. She was out that day so I spoke with Evan and he did an awesome job going over everything with me and gave me peace of mind that I am covered. Very impressed with the staff and service at this office!"

Fawn Pfost

February 17, 2023

5  out of  5 rating by Fawn Pfost
"April George was so sweet and helpful. She seen I was in a hurry and she was absolutely on the ball. I will definitely recommend her and State Farm to anyone I care for"

Kenneth Russell

February 9, 2023

5  out of  5 rating by Kenneth Russell
"Went above and beyond my expectations. I highly recommend to anyone who's looking for a personal touch. Very knowledgeable about everything and anything I could think of."

Osborne Kristal

January 23, 2023

5  out of  5 rating by Osborne Kristal
"Very nice customer service very helpful would recommend them for sure"

Annette Jones

January 20, 2023

5  out of  5 rating by Annette Jones
"Always helpful , pleasant and easy to work with! Just want to say thank you to every single person on the team! More recently a big thank you to Evan for getting back to me so quickly ! If your looking for that home town personal touch , Steve Franks State Farm won’t disappoint !"

Ethan Massey

January 19, 2023

5  out of  5 rating by Ethan Massey
"Katie great customer service she’s a big help every time I come in when it comes to my policy"