State Farm® Insurance Agent Steve Franks

"Absolutely amazing service in a short phone call!! Highly recommend Evan"

"Very nice service Ms. April george , all time, she have good attitude with the people speak Spanish."

"Evan Cross was super helpful was super easy and fast"

"Saves customers money. And has positive attitude"

"I enjoyed my experience at my local State Farm here in Coldwater Michigan. Payje helped me understand coverage for car insurance even with a language barrier. I was able to bundle and save and am a very happy customer. Thank you Payje and State Farm."

"Friendly, got lower payments with more coverage"

"Paige provided an absolutely amazing experience from start to finish. She was professional, knowledgeable, uplifting, and truly went above and beyond to help me find the best coverage at a great price. She made the entire process easy and stress-free, and her positive attitude made such a difference. I felt genuinely cared about as a customer, and I couldn’t be more satisfied with the service I received with her and the company I highly recommend Paige to anyone looking for outstanding insurance assistance with Statefarm."

"Evan made sure to get me the best rate possible and got me setup real quick and easy!"

"Very nice clean personal Evan was very helpful"

"Evan took good care to get me the coverage I needed at a decent price. Thank you."

"Evan was very helpful and did not pressure me into getting any policies I did not need"

"Evan always gets back to you in a quick minute and explain stuff very well to me. Thank you"

"Ive been a customer with steve franks since 2013, i didnt mind making payment for what i had. But honestly for the last 2-3 years ive been having so many issues. Latest, i logged into the app found a payment needs to be paid. And i made that payment, my balance was $0. Than i logged into again 5 days later and my usual payment is almost double. I called they keep telling me its for previous months. And this has been happening very often, i dont want to mention names. But two of the workers there are no good. Dont want to look into my issues just confirm whats happening, not looking deeper to figure it out. So i will make this last payment but definitely pulling out of steve franks from all my policies . The agency was good. But no more"

"No good. Too expensive, and i keep getting charged over and over."

"Evan did a fantastic job helping me out getting everything taken care of for my renters insurance life insurance and car policy for my insurance very polite. Jane is a very polite person to speak to when you call to pay your bills. I give them a five star rating they have a good Positive attitude that will talk to you and explain things to you. Very polite. I would highly recommend getting insurance through State Farm and Coldwater Michigan. They answered all my questions and walk-through everything with me thank you again."

"I've been with the State Farm now for many years and had questions about my policy, so I called in to Steve Franks today and got Jane again, she is easy to talk to and highly knowledgeable, and helped me with all of my questions, and concerns, and even sent me information that would help me make changes to my policy regarding my elderly parent. Jane explained everything thoroughly and help me understand what was best For my needs. She is definitely an asset to Steve Frank's office!"

"Payje is excellent to work with she explains things so you can understand she is a jem to work with solves our problems well. not to mention she is funny. She will turn a bad day into a good day keep up the great job."

"Really great great good service and reasonable price for my home and car insurance policy they have"

"I had a great experience working with Payje at State Farm dor my life insurance policy. She made the process simple, easy to understand, and completely stress free. She took the time to explain my options and helped me choose the right coverage for my needs without any pressure. She is legit a breath of fresh air!! If you're looking for life insurance or any insurance needs, I highly recommend working with Payje at Steve Franks State Farm."

"Paige was an absolute joy to work with Made the process quick and simple and even managed to save me some money 💰"

"Very helpful setting up save and drive app. Worked with Evan and Sam in Coldwater, MI office."

"Great people to work with and my family is been insurance with Steve for a long time"

"I was a loyal customer of Coldwater Michigan's State Farm location for over 10 years. I was told if I transferred to there carrier I could save money.. not at all true and now that i realized this I'm back with State Farm insurance!!! The agent I have dealt with most his name is Evan he is friendly,knowledgeable and understanding."

"Evan was wonderful and helped me get coverage with State Farm! I was also helped by Paige who connected me to Evan! Thank you both!"

"Great experience and welcoming atmosphere! We went in and worked with Evan. He was very efficient and helped us tremendously with getting everything we needed and wanted on our policy! Very please with the staff at Steve franks State Farm!"